Accommodating diversity in aged care


27-Aug-2017 20:42

It is important to make the recruitment process as easy as possible.

Instead of asking for a written expression of interest to volunteer, you can invite potential volunteers to call you on the phone to chat about volunteer opportunities.

Working with volunteers from culturally and linguistically diverse backgrounds can add value to your organisation, create an inclusive environment, strengthen positive relationships with the local community, bring new perspectives and encourage people from different backgrounds to use your services.

However, organisations need to be mindful that involving people from culturally and linguistically diverse backgrounds in volunteer programs is a long process, especially if you want the volunteer program to be sustainable.

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When trying to actively recruit people from a specific community, take advantage of ethnic newsletters, newspapers and community radio, and ask community leaders to promote volunteer opportunities and the benefits volunteers receive.

If possible, make your advertisements bilingual to maximise the number of people who will understand them.