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While Segal told Reuters “We are profoundly sorry” regarding the hack, Millership was somewhat less contrite on the issue of bots, saying in the company’s statement that “bots are widespread in the industry.” The company’s announcement also outlined the strategy for long-term recovery from the hack, which included revamping security and implementing more discreet payment methods.
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One of the disputants speaking to CNN said he demanded a refund specifically because he discovered that the ‘women’ messaging him on the site were bots.
Those revelations, of course, come after a massive hack that exposed the personal information of 32 million users.
The company told the Avid Life Media’s new leaders, CEO Rob Segal and President James Millership, were hired in April, but last week’s announcement is the company’s first comment on its plans for a post-hack turnaround.It also notes that “mobile applications, Asia, Brazil, and niche sites” will be the key drivers of future growth within the US dating space, estimating a 7% annual growth to .38bn by 2020.